That's because Unified Communications from NEC provides the following key benefits to business:

  • Allows companies to react to change better and faster
  • Creates an expanded business reach
  • Improves business continuity scenarios
  • Improves customer service
  • Results in fewer integration issues/costs for the IT department
  • Delivers industry standard solution for interoperability
  • Provides ability to optimize geographically diverse people (seamless teaming)
  • Reduces product and administration costs
  • Lowers training costs with integrated solution
  • Offers productivity improvements due to fewer mail boxes to manage

From an end-user perspective, these are the key user benefits for Unified Communications:

  • Empowers users with single-number reach
  • Delivers rich presence
  • Results in speedier decision making
  • Provides improved collaboration (application & doc. Sharing, whiteboard, chat)
  • Enables Instant Messaging
  • Easier for end users because there are fewer devices to manage
  • Reduces travel costs
  • Includes new IVR services for users

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