Assessments
Our portfolio of assessments is designed to baseline your existing network and measure any gaps that might impede the success of a planned implementation. So, you can proceed confidently with your technology initiative, knowing that any major issues have been safely identified

Converged Network

An evaluation of existing data network infrastructure (L2/L3), performance and capacity testing, and recommendations for any network upgrades or improvements needed to close the gap for a planned network/application implementation.

IP Telephony

We provide two levels of evaluating IP Telephony readiness:

IP RediCheck – a “pass-fail” test that validates whether a network can adequately support toll-quality VoIP calls.

IP Telephony Readiness Assessment – an evaluation of existing voice and data infrastructure, VoIP call quality testing, and recommendations for any needed remediation or upgrades in preparation for IP Telephony implementation.

WLAN

A determination of the number of access points and optimal placement needed to deliver expected radio frequency coverage in a planned WLAN network; also detection of any rogue AP’s in the existing network.

Security

Evaluate your organization’s internal security posture by identifying security vulnerabilities and reviewing security access controls against best practices.

Advanced Applications
NEC’s Advanced Application Solutions team designs custom applications and plug-ins, as well as voice portals, alerts, and fax tools, to increase your user productivity and customer satisfaction.

Contact Center/IVR Integration

NEC has the resources to rapidly develop add-on applications to enhance contact center productivity and improve manageability which include features such as smart routing, enhanced visual queuing and custom reports.

CRM & Reporting Integration

You can rely on our experienced engineers to install NEC contact center products, Computer Telephony Integration (CTI) applications and CRM applications.  We also offer to ensure smooth knowledge transfer and uninterrupted customer service.

XML Terminal Applications

Our software engineers develop advanced XML applications to offer you maximum benefit from your terminals by increasing employee productivity and efficiency.

Role Enabled Communications
NEC’s UNIVERGE360 approach places people at the center of business communications, identifies the roles people play in an organization, and then unifies the technology and business processes to make employees’ more productive. 

Vertical Solutions

We offer a variety of solutions tailored to meet the needs of vertical industry segments such as hospitality, education, government, and healthcare.

Unified Communications

Our UC services build on our experience as a leader in unified communications. We offer the expertise and experience to maximize the productivity of any UC implementation.

Mobility

NEC possesses the expertise to seamlessly extend UC to mobile devices. We can  integrate mobility solutions into any UC implementation including provisioning of dual-mode Wi-Fi/cellular devices to provide a unified user experience

Project Management
NEC has the expertise to ensure that your IT project is completed on time and on budget.

Single Point of Contact

NEC’s team of experts can help manage the challenges of any implementation and provide you with a single point of contact for updates and issue resolution.

Lifecycle Management

NEC has a proven methodology designed to manage your IT project and assets throughout a full lifecycle.

Security Services
Security attacks are now covertly launched by sophisticated and organized criminals using multiple attack vectors including malware infection from reputable websites to install password-stealers, backdoor Trojans, and other malware. NEC’s Network Security Solutions are designed to meet these challenges. Learn More.

Penetrations Testing

We offer non-intrusive discovery and multiple intrusive scanning techniques to evaluate the security posture of Internet-facing systems.

Web Protection Service

NEC has partnered with ScanSafe to deliver the NEC Web Protection Service.  This security as a service offers protection for web browsing and instant messaging without increasing complexity or burdening the IT department.

Anywhere+

The Anywhere+ service helps protect roaming and remote employees by protecting users when they are not using VPN to access the Web. NEC’s Anywhere+ service complements the NEC Web Protection Service and can provide real-time malware scanning and policy enforcement.

Policy Development

NEC’s skilled and highly trained security experts can provide you with detailed guidance in the development of an effective security policy tailored to your unique situation.