NEC Corporation of America

Welcome to NEC’s Gartner Symposium ITxpo post-event Website. Here, you’ll find all the materials we presented at the event. You’ll see how NEC’s innovative, powerful solutions help ELEVATE your business performance!

Veterans Administration home based agents

The Veterans Administration extended their Contact Center Services to home based agents. Under guidelines of security policies and cost reduction, the Veterans Administration implemented NEC’s desktop virtualization solution, including integrated communications. This implementation leads to operational savings of hundreds of thousands of dollars per year, centralized management and an expanded hiring pool.
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Presenter:
Richard Rhoades, Veterans Health Administration

	ELEVATE Healthcare Performance		ELEVATE Government Performance

Booth Presentations Patient Care Dashboards Realtime Location Service Unified Clinical Communications Case Studies University of Colorado Hospital St. Joseph’s Hospital Blue Cross and Blue Shield		Booth Presentations Network Services Automation Virtualization for Remote Workers Business Intelligence Dashboards Case Studies South Bend Police Department Mifflin County

	ELEVATE Education Performance		ELEVATE Business Performance

Booth Presentations Campus Mobilty Education Performance Dashboards Campus Data Protection Case Studies University of Arizona Vorhees College		Booth Presentations Business Intelligence Dashboards CEBP Applications Virtualization for Data Centers Case Studies theWit Hotel Dallas Museum of Art

Find out how NEC can ELEVATE your performance, contact us.

Richard Rhoades, Director, Health Resource Center, for the Veterans Health Administration before retirement in June 2010, was responsible for over 600 employees and operational, executive, strategic and financial oversight of the Veterans Administration (VA) Health Resource Center in Topeka, Kansas. Estimated call volume at the facility’s 7 Contact Management Centers: 4 million annually.

Richard has 35 years of executive health care and administration experience, 10 of which were at the VA central office in Washington DC and 7 at VA Medical Centers.